A2P 10DLC FEES & REGULATIONS
We breakdown the feature & usage billing inside of LYNC CRM in detail.
At LYNC CRM, we provide a powerful, all-in-one platform designed for insurance professionals to streamline operations, enhance client engagement, and scale their businesses effortlessly. With built-in CRM tools, automation, AI-driven communication, and seamless integrations, LYNC CRM ensures that every feature serves a purpose—helping you connect, convert, and retain clients efficiently.
Our billing model is structured with flexibility and transparency in mind. You pay a low base fee for core CRM access, and only for the premium features you choose—such as A2P-approved SMS campaigns, AI voice agents, email automation, and workflow enhancements. This way, you optimize costs while unlocking high-value services tailored to your agency’s needs.
Below, you’ll find a clear breakdown of A2P registration, compliance costs, and premium service fees, along with a cost-per-usage estimate to help you maximize your investment in LYNC CRM.
A2P 10DLC & LYNC CRM's
FAST TRACK PROGRAM
WHY A2P 10DLC MATTERS:
If you're texting customers using any CRM platform—including LYNC CRM—you must register your business for A2P 10DLC to comply with carrier regulations. This ensures that:
✔ Your messages reach your customers with minimal filtering or blocking.
✔ Carriers recognize your business as legitimate, reducing the likelihood of being flagged as spam.
✔ You remain compliant with industry-wide texting laws.
A2P FEES: WHAT YOU NEED TO KNOW
A2P 10DLC fees are not controlled by LYNC CRM—they are determined by our CRM platform provider, HighLevel CRM, and mobile carriers (AT&T, T-Mobile, Verizon, etc.). These fees are mandatory for any business that wants to send SMS/MMS messages through a CRM platform.
A2P FAST TRACK PROGRAM
It's almost like skipping the line at the amusement park, just not as fun in this case.
We understand that standard A2P approval can take 7-21 business days for most businesses. That’s why LYNC CRM offers an A2P Fast Track Program, designed to expedite your approval process in just 1-3 business days, helping you start texting customers faster.
A2P registration fees are mandatory and set by carriers—LYNC CRM does not profit from them.
Texting is optional within LYNC CRM—you can fully utilize the platform without sending SMS messages.
A2P FEES: WHAT YOU NEED TO KNOW
Certain CRM features, like automated messaging and reminders, rely on texting and therefore require A2P registration.
Monthly A2P campaign fees are charged directly by mobile carriers and vary based on usage levels and compliance requirements.
A2P 10DLC REGISTRATION & COSTS
One-time registration fees for brands and campaigns.
Recurring monthly campaign fees based on your messaging volume.
Carrier-specific per-message fees (e.g., AT&T, Verizon, T-Mobile charge fees per outbound/inbound SMS or MMS).
For the most up-to-date A2P 10DLC pricing, please refer to our CRM provider’s latest fee structure at https://lynccrm.com/billing
WE'RE HERE TO HELP
We understand it can sometimes be a massive overhaul to adjust, so let us know how we can assist.
Navigating A2P 10DLC can be complex, but LYNC CRM is here to guide you. If you have any questions about the process, costs, or setup, reach out to our support team—we’re happy to assist you in getting approved quickly and ensuring your messages are delivered reliably.
TO LEARN MORE FROM OUR CRM PLATFORM PROVIDER DIRECTLY, VISIT THEM HERE.
Frequently Asked Questions
What is LYNC CRM?
LYNC CRM is an all-in-one platform designed specifically for insurance agents. It combines powerful CRM capabilities with marketing automation, AI tools, website and funnel building, and more - all in one easy-to-use system. *Usage rates & access to premium features add.
Who is LYNC CRM for?
LYNC CRM is ideal for health, Medicare, and life insurance agents who want to streamline their business, automate tasks, and achieve greater success. Whether you're a solo agent or part of a growing team, LYNC CRM has the tools to support your growth.
What makes LYNC CRM different from other CRMs?
LYNC CRM is built by agents, for agents. We understand the unique challenges you face and have designed our platform to address them. We offer pre-built templates, workflows, and AI tools to help you get started quickly and achieve results faster. Plus, our all-in-one approach eliminates the need for multiple disjointed systems. Simplify.
How much does LYNC CRM cost?
Access to LYNC CRM is just $149 per month with no contracts. There is an additional cost for certain premium features such as AI chat and AI voice calling, however, those costs are only for usage (minus 3rd party). We believe in offering a low cost monthly rate and pay-as-you-need usage for these features. This is a direct benefit in savings to our clients and allows the system costs to scale with your business activities.
We also offer custom setup services for an additional fee, if you prefer a more hands-off a more hands off approach. AI voice outbound agents are not included in the $149 monthly access, but are an add-on option
What kind of support do you offer?
We're committed to your success. LYNC CRM provides comprehensive training resources, including video tutorials and guides. We also offer dedicated email support to answer your questions and help you get the most out of the platform and a Facebook community to ask others for support. Lastly, being our CRM is built on a worldwide known and trusted base platform, so we have thousands of support videos and users to help.
Can I try LYNC CRM before I commit?
We do not offer any trials at this time, but what we can promise is that we will never hold you down on contracts if you decide it is not a good fit for you or your agency. Just cancel when you don't need it. No-Contracts.
How secure is my data in LYNC CRM?
We take data security very seriously. LYNC CRM employs industry-standard security measures to protect your sensitive information. Your data is safe and confidential with us. Our system is HIPPA compliant, and our base provider follows SOC2 protocols. (Not SOC 2 Certified yet)
Can I integrate LYNC CRM with my existing tools?
Yes, LYNC CRM integrates with a wide range of popular tools and platforms, including email marketing services, calendar apps, and more. We're constantly adding new integrations to make your workflow even smoother. Anything with an API and webhook can work with LYNC.
What if I need help setting up LYNC CRM?
We've got you covered! Our team of experts offers custom setup services to ensure a seamless transition to LYNC CRM. Whether you need a complete top-to-bottom setup or assistance with specific areas, we have flexible packages to meet your needs.
Our support packages outside of our onboarding Zoom call are additional cost. Our rates are $70 per hour for consultation support services if you are looking for custom setup, integrations, forms, surveys, or additional custom services such as custom domain setups or website adaptations/updates. Let our team know how we can be of service.
Is AI voice agents or custom AI chatbots included in the $149?
Yes! We now include an AI chatbot and access to AI voice calling within your $149/month LYNC CRM subscription. Usage is additional, with chatbot responses averaging $0.04 each and AI voice calling just $0.26 a minute talk time only. This allows you to have an AI employee ready 24/7 on standby in which you only pay when your prospects and clients use it.
Empower Your Agency with AI: LYNC CRM's AI voice agents can revolutionize your lead generation, client engagement, and overall efficiency. Currently we offer inbound calling voice AI agents. Outbound available through a 3rd party provider that we setup & integrate for you.
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