How Much Do Missed Calls Really Cost You?

We break down the dynamics of how this one feature can literally cover your entire CRM cost.

Speed-to-Lead is Real

70% of callers who don’t reach a business on the first try will not leave a voicemail or try again. This is damaging to businesses.

Reduced Satisfaction

Over 50% of consumers say they feel frustrated if they don’t get help instantly when calling a business, even after-hours.

Wasted Marketing Spend

Businesses invest heavily in advertising and lead generation, only to see potential ROI vanish if calls go unanswered. Ouch!

Damaged Brand Reputation

4 out of 5 consumers indicate they’d consider switching to a competitor if a business fails to address their call promptly.

Lost Future Opportunities

Missing that call means losing a valuable moment to deepen client relationships and increase lifetime value, even if it is AI helping.

Competitive Disadvantage

In a saturated market, speed and responsiveness can set you apart—being slow to respond gives competitors an edge.

THINK ABOUT THIS

In the insurance world, a single missed call can represent anywhere from $5,000 to $15,000 in potential lifetime commissions—not counting referrals or cross-sales.

Multiply that by just a few missed calls a month, and you’re looking at tens of thousands of dollars in lost revenue each year.

DO NOT LET THIS HAPPEN TO YOU!

Want to know more?

Frequently Asked Questions

We understand you have questions. Hopefully, these commons help you out.

How does Missed Call Text Back work?

When a customer call goes unanswered, our system automatically sends a text message to the caller. This message can be customized to greet them, apologize for missing the call, and invite them to reply with any immediate questions or concerns.

Is there an extra cost or special setup for this feature?

Missed Call Text Back is included with our LYNC CRM platform. There’s no need to purchase additional hardware or software. Just enable the feature in your account settings, and it starts working immediately.

Can the text conversation be taken over by the AI Chat Agent?

Absolutely. Once the initial text is sent, the AI Chat Agent can pick up the conversation, answer routine questions, schedule appointments, and capture important details until you’re able to follow up personally.

Does the customer know it’s an automated response?

Our templates can be customized to feel warm and personalized. While it’s a helpful automated tool, it’s designed to mimic a genuine, human-friendly tone. Customers often appreciate the immediate acknowledgment.

How does Missed Call Text Back help me retain business?

By reaching out instantly, you reassure potential clients that you value their time. Quick follow-up significantly reduces lost leads and negative customer experiences, ultimately boosting both client satisfaction and your revenue.