Our custom setup services provide expert assistance to configure your LYNC CRM account according to your specific needs. We can help with everything from website domain hosting and initial design to A2P campaign setup, phone number configuration, and custom automation workflows. This ensures your LYNC CRM is optimized for your agency from day one. These services are provided for an additional fee than the standard monthly access and are not included within our standard support services through email and website chat, which are standard.

Simply visit the store above, select the custom support option, which is 1 hour minimum. You can then complete your purchase securely through our PayPal links. Once we receive your order, you will be directed to a calendar to schedule your call with our team to review your request. From there, we will assist you and if it requires additional time, we can alert you to the estimated additional time to complete the custom service.

Please note: Some services such as A2P can require multiple attempts if not initially approved, in which the fee can increase due to services like this requiring additional time resources if not accepted in a submission. We like to cover these fees in advance to keep you up to date.

Once your payment is processed, you will be asked to complete our new agent intake form for your LYNC landing page creation we setup for you within your purchase. You will not receive access until this setup is complete. Most setups are completed the same or following day, however, depending on their nature, they can take longer.

When it comes to custom setup services, we make every attempt to provide our best estimate of service delivery within each posted service available to set expectations, however, some events can delay a custom setup service, oftentimes, events out of our control such as awaiting 3rd parties, email response, or access. We will keep you updated throughout the process on custom orders or services, separate of your LYNC CRM account setup, and we appreciate your understanding.

We offer a variety of packages and individual services at different price points. Some services are offered at a flat rate, while others, such as custom automations and workflows, are billed hourly. You can view the pricing details in our store above to get the most up to date pricing and details.

All custom setup services are non-refundable. We strive to provide high-quality services and ensure your satisfaction, but due to the nature of the work involved, we cannot offer refunds.

Our custom setup services are provided by our trusted partner, T-Squared Technology. They are experts in LYNC CRM and have a proven track record of delivering exceptional results. Additional services are provided through vendors or partners we vet and work with closely to give custom offerings within our network of trusted companies and software. Please note: While we make all attempts to vet a company or software, LYNC nor T-Squared, or other affiliates are responsible for certain outcomes, results, or availability, and make no attempts to offer any guarantees.

The completion time varies depending on the specific service and its complexity. Some services can be completed within a few hours, while others may take a few business days. We will provide you with an estimated timeline after reviewing your order based on our current teams workload and the projects requirements to keep you up to date as we progress. These alerts often times come from T-Squared for custom services.

We're here to support you even after the initial setup. If you have any questions or need further assistance, please don't hesitate to contact our support team through email at [email protected] or you can always visit our Facebook community called LYNC CRM Community which offers other agents and users who can potentially assist or contact our AI Support Line for help at (855) 638-7880.

Absolutely! We understand that every agency has unique needs. If you require a service that's not currently listed, please contact us, and we'll be happy to discuss your requirements and provide a custom quote. Worst we can say is no, right?

Depending on the service you purchase, we may require certain information or access to your accounts to complete the setup. We will communicate these requirements clearly and ensure that your data is handled securely and confidentially.